Your Online Membership
| How can I get started? | |
|---|---|
| 1. Click the button below or select "First Time User" in the login box | |
| 2. Have the following credentials ready: | First/Last Name, Member #, SSN, Zip Code, DOB, Email Address |
| 3. Create your login: | Username, Password, Security Questions, Face ID, MultiFactor Authentcation |
| 4. Explore! | Bill Pay, Estatements, Transfers (Internal and External), Card Management, Loan Apps, EAlerts, and More! |
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We have several “How To” and informational videos to share with you! Click on the icons below to discover!
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Online Bill Pay
There’s so much you can do with Serve Credit Union’s bill pay service. You simply have to see for yourself! Begin using it right away — simply login to Your Online Membership and select “Bill Pay” under Services in the left side menu!
| What can bill pay do? | Bill pay daily limitations |
|---|---|
| Pay anyone! | If payee is a business: max limit of $6,000 per day/per transaction |
| Automatically schedule one time or recurring payments up to a year in advance (limited to U.S.) | If payee is a person: max limit of $2,500 per day/per transaction |
| Transfer funds from your SCU account to another financial institution | If payee is an account at another financial institution: max limit of $2,500 per day/per transaction |
| Set up e-Alerts to remind you when bills are due |
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*You must have a checking account to use bill pay*
if you need assistance regarding bill pay, use the chat feature available in the bill pay site or call 866.321.6569
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Serve CU Apps
We offer “Serve CU” for your basic online membership needs and “Serve CU Cards” which is specifically designed for your debit and credit cards with us! Check out the card’s app functions!
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Your Serve Credit Union membership is right at your fingertips, 24/7!
Serve CU App:
Activate Account Alerts
Check Account Balances
Remote Deposit Capture
Enroll and View Estatements
View Pending Deposits and Withdraws
Initiate Internal and External Account Transfers
Serve CU Cards App:
Lock and Unlock Cards
Load Travel Notifications
Load Cards to Digital Wallet
View Transaction History
Report Cards Lost or Stolen
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Remote Deposit Capture
We are excited for the opportunity to offer you this service! Remote deposit capture is offered through our Serve CU Mobile app and is a convenient way to deposit checks straight from your phone!
Click “read more” to submit an enrollment request and learn more about the process and limitations:
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Please note that this is an enrollment request, not a Guarantee of service. a member of SCU will review your membership before approving or denying your request. thank you!
*Please allow 1 full business day to review enrollment requests and deposits.
| Endorsements | Limits |
|---|---|
| Check must be properly endorsed by all parties on the check | Max Amount per deposit: $3,000 |
| Back of the check must indicate “For Mobile Deposit at Serve CU” | Max Daily Amount: $3,000 |
| Or the “for Mobile Deposit” box must be checked | Max Deposits per Day: 5 |
| Max Total within 30 Day Cycle: $10,000 |
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E-Statements
Electronic statements, or e-Statements are the fast and secure way to receive your statements electronically in half the time!
1. Login to Your Online Membership
2. Select the 3 lines on the top left- opening a menu
3. Click “Email Settings” under User Profile
4. Click the down arrow next to your email
5. Checkmark “Statements” and click submit
If you have not enrolled, you will be prompted upon login to enroll. If you decline upon login but choose to enroll at a later date, follow the above instructions.
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View and print statements at your convenience
Receive statements days sooner
Store statements in our secure, online “vault” for several years
Access your statements remotely from any Internet connection
Cost savings in postage, paper, and printing — allowing Serve Credit Union to keep rates competitive and fees to a minimum
Environmentally friendly
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Virtual Strong Box
My Virtual StrongBox is the perfect blend of online convenience and safe deposit security. You get as much space as you need to save all your important documents - wills, mortgages, tax documents, and much, much more. Enjoy an online safe deposit box accessed directly from your online membership! Login, click the 3 lines on the left to open the menu and select “Virtual StrongBox” under "Services”.
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*10 MB of free storage. More available to purchase.
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Digital Wallet Solutions
Your Serve CU debit and credit cards are compatible with Apple, Google, Samsung, and Garmin Pay! Load your cards, leave them at home, and enjoy the convenience of these digital wallet solutions!
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