Ready for your Serve Credit Union Membership?

Follow the steps for a complete onboarding guide! 

 

Federally insured by NCUA

1. Determine Eligibility

We are a closed field of membership credit union, which means there are certain requirements that must be met before becoming a member. This is something that makes us so unique! Click the drop downs below to ensure eligibility.

  • Family members shall include persons in the same household, and persons related to the member or spouse by blood or marriage including:

    Parents, Grandparents, Great Grandparents

    Children, Grandchild, Great Grandchildren

    Brothers, Sisters

    Nieces, Nephews, Aunts, Uncles

    Step and/or Foster Children

    Relatives of a deceased member

  • Employees, volunteers and retired personnel of public agencies located within the State of Iowa that enforce laws, rules and ordinances, or protect life and property

    Public Agency Associations, institutions, departments, government entities, organizations and their members within the State of Iowa that enforce laws, rules and ordinances or protect life and property

  • Employees, volunteers and retired personnel of any federal, state, county, or city governmental agencies within the State of Iowa

  • Teachers, administrators, employees, board members, volunteers, retired personnel of all schools and recognized private homeschooling within the State of Iowa

    Education Associations, institutions, departments, government entities, organizations and their members within the State of Iowa that deliver and support educational services

  • U.S. Department of Agriculture Employees in Iowa

  • Employees of small employee groups as approved by the Superintendent

    Member of Polk County Schools Employees Credit Union as of the date of merger, October 1st, 2016

    Members of USDA credit union as of the merger date, May 1st, 2015

    Employees of the credit union

 
2. Apply

Folks become members in a variety of ways for a variety of reasons! Whatever the reason, we have a way!

  • Be prepared to provide identification information for all persons on the accounts such as but not limited to: Social Security #, Contact Information, Valid Government-Issued Photo ID

    A Financial Services Officer of SCU will perform a credit check - this is considered a “hard pull” on a credit report

    Be prepared to fund the membership at time of opening with a minimum of $25.00 to be held in the Basic Share of the membership

    Be prepared to sign documents - A membership is not complete until all parties have agreed to the opening of the accounts and documents can be signed electronically!

  • Click here to apply for a Serve Credit Union membership

    Click here to apply for a loan with your Serve Credit Union membership

    Not sure what you want? Click here to schedule an appointment with one of our Financial Service Officers

3. Complete the Membership Opening

After applying for a membership or loan, it is important to complete all of the follow up steps to avoid any disruption with the new account!

  • Be prepared to fund the membership at time of opening with a minimum of $25.00 to be held in the Basic Share of the membership

    Why $25.00? Credit Unions are structured in a way that members are owners. This ownership is represented in the $25.00 “par share”.

  • A membership is not complete until all parties have signed to agree to the opening of the accounts

    Documents can be signed electronically!

    If signing electronically, keep an eye out for EDOC Signature. The Financial Services Officer will provide an authorization code to access the documents

4. Receive "Welcome" Email

Now that the membership opening process is complete, look for an email from us to help guide you through SCU Benefits and Solutions! This email will include information such as:

  • It is important to know your member # in the beginning of your relationship with us. It won’t take long for us to get to know you, we promise! You can request a laminated wallet size member card at any time!

  • Click here to enroll and login

    Enroll in EStatements when prompted after login

  • Click here for Apple download

    Click here for Android download

  • Click here request Remote Deposit Capture (mobile check deposit)

    Click here to view the functions of our mobile apps such as: Multi-Factor Authentication, Digital Wallets, EStatements, Account Transfers, and more!

  • Click here to request a Direct Deposit form

5. Engage with other Benefits and Solutions!

At the end of your “Welcome” email, you may complete a form for information on other benefits and solutions you may be interested in! Or, click below to complete the same form!