Locations & Hours
Locations
| Branch | Location |
|---|---|
| Court Ave Branch | 423 E Court Ave, Des Moines, IA 50309 |
| Urbandale Branch | 3743 86th Street, Urbandale, IA 50322 |
Shared Branch Locations
Access a participating Shared Branch location with:
Your valid Government Photo ID
Member Number
Perform transactions on your Serve CU Membership, such as:
Deposit
Withdraw
Obtain a cashier’s check
Make loan payments
Privileged Status ATM Locations
Hours
| Weekday | Hours |
|---|---|
| Monday, Tuesday, Wednesday, Friday | 8:00 am - 5:00 pm |
| Thursday | 9:00 am - 5:00 pm |
For Branch closures, check our Holiday and Events calendar below!
Contact Information
| Contact Us! | Detail |
|---|---|
| General Phone: Call or Text | (515) 243-2677 |
| General Phone: Toll-free | Toll-free number at (800) 539-1621 |
| General Phone: after hours | Phone calls made after normal business hours will be answered by our Support Staff, available to you 24/7! |
| info@servecu.org | |
| Fax | (515) 243-1143 |
| For Credit/Debit Card Service: | Call (515) 243-2677 or 1 (800) 539-1621 |
| For Credit/Debit Card Service: debit card questions | For debit card questions, you may also call: 1 (866) 553-2921 |
| For Credit/Debit Card Service: credit card questions | For credit card questions, you may also call: 1 (866) 590-7665 |
| For Credit/Debit Card Service: credit card payment address | Credit Card Payment Address: PO Box 660493, Dallas, TX 75266-0493 |